Privacy Policy

Last updated: January 1, 2026

Overview

Tropicana Roofing("we", "us", "our") is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following personal information when you submit a form, call us, or interact with our website:

• Full name
• Phone number
• Email address
• Property address
• Details about your roofing project or inquiry

How We Use Your Information

We use the information you provide to:

• Respond to your roofing inquiry or estimate request
• Schedule inspections and provide quotes
• Deliver our roofing services under contract
• Communicate project updates and warranty information
• Comply with legal obligations under Ontario law

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Consent

By submitting a form on our website, you consent to our collection and use of your personal information for the purposes described above. You may withdraw consent at any time by contacting us, subject to legal or contractual restrictions and reasonable notice.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by Ontario and federal law. Project records and warranty documentation may be retained for the duration of the warranty period.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for all data transmissions.

Cookies & Analytics

Our website may use cookies and analytics tools to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings at any time.

Your Rights Under PIPEDA

You have the right to:

• Access your personal information held by us
• Request correction of inaccurate information
• Withdraw consent for future collection or use
• File a complaint with the Office of the Privacy Commissioner of Canada

Contact Our Privacy Officer

If you have questions about this privacy policy or wish to exercise your rights, contact us:

• Email: tropicanasocial@gmail.com
• Phone: (647) 655-9727
• Serving Toronto & the GTA